How can we help you?

I can’t arrange my flight tickets before the submission deadline of Attendance Form.: By the deadline, please submit a filled-out form with tentative Check in and Check out at a hotel that you’re planning. This way we will secure your accommodation while you finalize your flight booking. Later, update us with fixed details as soon as possible after you purchase your tickets.

Question regarding Arrival and Departure Date/time of travel: Please arrange your flight so that you can attend the following ceremony. Both venues are the New Chitose Airport Theater inside the New Chitose Airport.

Opening Ceremony: 13:00 on 21st November, 2025 (about 60 min)
Award Ceremony: 25th November, 2025 (Start time to be confirmed, but all official events scheduled to end by around 16:00)

I would like to extend my stay (at the accommodation arranged by the festival).: If you attend all the events you are obliged to be, you can extend your stay. Let us know the exact schedule in advance. Please note the festival only cover the accommodation from 20th November (IN) to 26th November (OUT), 2025. The extended nights should be covered by yourself.

Who is applicable for Invitation?: The invitation goes for the Director or Producer of the film. If neither of them can participate, the invitation goes for composer or animation director or someone who is responsible for the creative side of the film since the person invited should attend Meet the Filmmakers session and talk about the film, and should attend Award Ceremony.

Could you give me an indication of the days and times I will need to attend my screenings and “Meet the Filmmakers”, or other events I might need to attend?: We will send you your schedule before the festival, it will include all your screenings and events that we need your attendance.

Shall l prepare some presentation or do directors just attend the festival but don’t present their work?: We ask you to participate in “Meet the Filmmakers” Q&A interview. It will not be in the form of presentation or lecture, so no prepared material would be necessary.

Could you tell me how is the festival organized? Are there special events for networking?: Though events especially for business purpose will not be organized, we have an opening reception and it is very easy and convenient for participants to have interactions with each other since the venue is only inside the airport terminal building.

Also, the hotel where all the guests are accommodated has CAFE NEW CHITOSE, a “for the festival guests only” lounge, where you can enjoy talking with other filmmakers over drinks.

Can you send me an invitation letter to the festival?: Upon request, we will send you “official invitation letter” by mail to attach to application for any kind of funding etc. addressed to cultural institution in your country.

Does the Festival support participants with obtaining Japanese visa (e.g., invitation letter)?: Invitation documents for visa application is issued by the festival office for the invitee. We need;

1. Copy of your passport ID page

2. Your travel details (can be tentative information).
-departure/arrival airport names
-flight numbers
-departure/arrival dates in your country
-arrival/departure time in Japan
In the forms will be stated that;
The Festival wishes to invite you as a director of film in the Competition program. Accommodation Expenses / Travel Expenses / Legal Compliance is guaranteed by the Festival (The amount of travel stipend will not be included)

Please use the following information if you need;
・Hotel details and the contact person
Air Terminal Hotel
3F, New Chitose Airport, Bibi, Chitose city, Hokkaido 066-0012
TEL:+81 123-45-6677
FAX:+81 123-45-6333

・Name and detail of guarantor/Inviter
New Chitose Airport International Animation Festival Executive Committee
Executive Chairman
Name: Masashi Koide
Date of birth: 9 Nov 1957
Sex: Male
Relationship to applicant: Representative of the inviter (organization)
Profession or Occupation and Position: Executive Committee Chairman
Nationality and immigration states: JAPAN

・Festival Office
New Chitose Airport International Animation Festival Office C/o Enleysha Co., Ltd.
Address: Sapporo Tokeidai Bldg., 9F, 1, Nishi-2, Kita-1, Chuo-ku, Sapporo, Hokkaido 060-0001 JAPAN
TEL: +81 11-206-1280
info@airport-anifes.jp

Is there is a laundromat / washing machine in the hotel?: Unfortunately, there’s no laundromat or washing machine, neither in the Terminal Hotel nor inside the New Chitose Airport terminal building. There is laundry service for guests.

As the festival is held inside the Airport, will we be allowed to travel around the city during the festival period?: Yes, you’re free to spend your time during the festival, in or out of the airport terminal building. Please plan your time avoiding the day/hours that we need your attendance in screenings/festival events.

I can only speak English – is that enough to communicate in the city, restaurants, museums, shops?: English assistance is available inside the New Chitose Airport, but there are some shops in the city that may not have English Assistance.

Is it possible to get around to different cities and national parks in Hokkaido by train or bus, or is a car necessary?: Sure. From New Chitose Airport, it takes about 40 min. train ride to Sapporo city center, the biggest city in Hokkaido. There are buses to national parks, or if you would prefer to drive, car rental is available in the New Chitose Airport.

Not finding what you are looking for?
Please send us an email → guest@airport-anifes.jp